Nome delivers the systems, expertise and OEM support that mines need to stay ahead of unplanned downtime.
“Maintenance isn’t an after-thought; it’s the backbone of a successful mine,” Nome managing director Nathan Owen told Safe to Work.
“At Nome, we understand this better than anyone.”
Beyond just being an inconvenience and a disruption, unplanned downtime in mining can also be extremely costly. Every hour of lost production can translate into significant financial impact and operational delays.
That’s why, according to Owen, proactive maintenance and timely servicing are essential in ensuring mines can safeguard productivity and profitability – something Nome helps mines achieve every day.
Specialising in the design and manufacture of real-time monitoring systems for the industry, Nome provides operators with the tools they need to stay ahead of potential issues.
Powered by a comprehensive global maintenance strategy designed to keep its clients’ systems compliant, reliable and performing at their peak throughout their year, the company’s commitment to supporting clients goes far beyond installation.
As an original equipment manufacturer (OEM), Nome operates through a trusted network of distributors and partners, helping to ensure mines have access to world-class support no matter where they are, whether deep underground in a soft or hard-rock operation.
While its systems are engineered for resilience, even the most advanced technology requires careful upkeep. To meet this need, Nome has built a vast maintenance ecosystem that spans continents, sectors and project types.
From underground soft and hard-rock mines to tunnelling and civil works, Nome’s experts are on hand to provide responsive, reliable service. Its global footprint means clients are never waiting for assistance, and whether it’s a scheduled audit or an urgent repair, Nome maintains the same high standards everywhere.
That same commitment extends to safety and compliance, which are non-negotiable in mining. Nome’s OEM on-site audits are designed to ensure systems meet the strictest regulatory and operational standards. More than a simple checklist, these audits aim to identify potential issues before they develop into costly problems.
Certified technicians carry out detailed inspections, verify system integrity and provide clear, actionable recommendations. This process ensures every system like Nome’s RockMonitor, which is designed to monitor the conditions of the underground roof and roadway strata, operate within compliance frameworks, protecting the workforce and operational performance.
Owen said this approach reflects a core part of the company’s ethos
“With Nome, compliance isn’t just a requirement, it’s a promise,” he said.
Driving that promise further is an innate understanding of the fact technology is only as effective as the people who install and maintain it.
Nome’s in-depth training programs empower mining teams to take full ownership of system management, from set-up through to ongoing upkeep.
Tailored to each operation’s unique environment and workforce capabilities, the training goes beyond generic instruction to address real-world challenges on site.
“We don’t believe in one-size-fits-all solutions,” Owen said.
“Our training is tailored to site conditions, operational needs and employee experience.”
This type of hands-on approach helps to build confidence and expertise, which means every system performs reliably and consistently, no matter the complexity or location.
The focus on people and training is matched by Nome’s dedication to quality.
Given “quality isn’t optional, it’s fundamental”, Owen said when clients choose Nome, they’re choosing a partner who values “precision, reliability, and accountability”.
The company’s workshop is ISO 9001 and AS3800 certified, so every overhaul, repair and maintenance task meets the highest safety and compliance standards. These certifications reflect a culture of “excellence and a commitment to protecting people and assets” alike.
“Our certifications aren’t just badges; they’re proof of the rigorous processes that underpin everything we do,” Owen said.
When it comes to maintenance, it’s crucial to understand that it’s not a one-time event, but rather represents an ongoing commitment.
To give clients continued and complete peace of mind, Nome offers tiered support packages that range from essential check-ins to full-service monitoring and remote diagnostics, making sure systems are always performing as expected.
Remote diagnostic capabilities also allow the company to identify and resolve issues before they impact production. Combined with regular calibration and performance reviews, these services keep operations running smoothly and safely.
Maintenance like this matters now more than ever. With mining environments rapidly evolving and as operations become more automated and technology-driven, the need for robust maintenance strategies is also growing.
Systems like RockMonitor are critical for safety and efficiency, but they require expert care to deliver long-term value. To truly protect productivity and safety in these modern operations, advanced systems must be paired with proactive, expert maintenance.
“By partnering with Nome, you’re investing in a take-charge approach that minimises risk, maximises uptime, and ensures compliance across every site,” Owen said.
“Our maintenance solutions are designed to support your operations today, tomorrow and for years to come.”
This feature appeared in the January-February edition of Safe to Work.