Events, News, Safety events and incidents, Work health and safety

ICAM showcases incident investigation expertise at safety show

The Workplace Health and Safety Show in Melbourne provided a valuable platform for ICAM Australia to demonstrate the breadth of its training and investigation services across a range of industries.

ICAM – which stands for Incident Cause Analysis Method – is used to investigate both high-risk and emerging incidents. While it has strong roots in mining, the methodology is now widely applied across sectors including defence, rail, energy, transport, logistics, aviation, construction, and even hospitality.

Pru Giagtzis, senior facilitator and investigator, said she was impressed with the level of interest from attendees over the two-day event.

“The event has been fantastic – we’ve had a really good response. We’ve been overwhelmed because it’s been so busy, which is great,” she said.

“We were able to highlight that our business conducts ICAM training, and how we train people on how to use the ICAM methodology to investigate an incident.

“We’re also incident investigators so if an organisation has a serious incident and they would like some independence in investigating that, they would call us.”

The rail sector, in particular, has been a strong area of engagement at the show, with many visitors from rail organisations interested in how ICAM can support investigations across maintenance, operations and contractor safety.

Giagtzis said newer industries, such as solar energy, are also turning to ICAM to investigate issues arising from rapid technology adoption.

Having recently relocated from Perth to Melbourne, Giagtzis said the event was an opportunity to reconnect with local industry.

“I’m here to train whoever needs training in Victoria in the ICAM process,” she said. “It’s been a great way to meet people and see who’s doing what.”

The Workplace Health and Safety Show now travels to Sydney, where it takes place from October 22–23, and Brisbane, where it takes place from March 25–26, 2026, before returning to Melbourne on May 20–21, 2026.

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