The latest solution from Ethos Health helps miners track their fatigue levels and unlock new levels of productivity.
Since its inception in 2009, Ethos Health has been pioneering workplace health and safety solutions.
Based in Newcastle, New South Wales, the company has been improving health outcomes and operational efficiencies through technology-driven solutions. With a focus on high-risk industries like mining, Ethos Health is dedicated to fostering safer, healthier and more productive workplaces.
Holistic approach to wellbeing
Ethos Health provides an extensive range of services and technologies designed to address critical human factors that impact workplace health and safety. These include fatigue management, injury prevention, lifestyle disease mitigation, and mental health support.
The company’s approach is rooted in collaboration, ensuring its solutions align with the needs of the workforce – including those on a mine site.
“People are often surprised when they hear about our services to mining clients,” Ethos Health chief executive officer Trent Watson told Safe to Work. “They say it must be hard to engage them in health initiatives.
“I haven’t met a worker yet that wants to be involved in a workplace that is unhealthy, unhappy or unsafe. Miners are no different.”
Watson emphasised the company’s purpose is to keep people healthy, happy and safe.
“We start off from an aligned position with the workforce and see ourselves as working together with miners to find strategies that positively impact their health,” he said.
Whether reducing injury risks, ensuring workers remain alert on long shifts, or fostering mental and physical wellbeing, Ethos Health’s passion for improving workplace conditions is at the core of its offerings.
“When people are healthy, happy and safe, they work better, and that’s good for the worker and the business,” Watson said.
The Australian resources sector has long been a leader in workplace safety initiatives, setting high standards across heavy industry.
Ethos Health has contributed to this progress over the past 16 years, evolving its solutions in collaboration with the workforce to ensure meaningful impact.
“We develop and adapt our solutions in consultation with the workforce and make a point to provide services that also benefit workers in their homes,” Watson said.
“I would like to think our customers use Ethos Health because of our industry knowledge, our ability to provide innovation, and customer-focused solutions that keep people healthy, happy, safe and productive at work and at home.”
One of the strongest indicators of Ethos Health’s impact is the continued trust and engagement of its clients.
“I think the best feedback we get is the relationships we have formed, the recurring work, and the utilisation of our technology by customers in mining and across other industries over many years,” Watson said.
“We have a saying at Ethos Health that ‘feedback is a gift’. We accept any feedback we can get from our customers. Good or bad, we utilise it accordingly – this allows us to continually innovate, adapt and improve.”
Ongoing support and fatigue management
Ethos Health’s workplace health and safety specialists identify areas of concern and design tailored solutions and support their clients through implementation and monitoring.
One standout service is Ethos Health’s fatigue management. The company works closely with mining clients to identify and mitigate fatigue risks, designing effective management systems and procedures, including:
fatigue risk assessment and mitigation strategies
development and refinement of fatigue management procedures
implementation and monitoring via training and software solutions.
Central to this approach is FatigueTech, an app designed to automate and enhance workplace fatigue risk management.
“FatigueTech consolidates work-hour monitoring, practical risk assessment tools, personal fatigue assessment and support, journey management, and team compliance functions into a single app,” Watson said.
“Through real-time insights and automated tools, FatigueTech turns fatigue risk into an opportunity to enhance safety, compliance and efficiency.”
The technology has already gained traction, with a range of mining clients using it on a daily basis. FatigueTech was recently recognised through an innovation award by Transport for NSW.
“We believe our FatigueTech software has the capability to change the way we view fatigue risk management,” Watson said.
“Rather than see it as a problem, we believe the real insights gained from using FatigueTech will transform it into an opportunity to enhance safety, compliance, and efficiency.”
Watson said Ethos Health wants to use tools like FatigueTech to “revolutionise” the delivery of healthcare and become a global leader in tech-enabled, patient-centric health services.
“Whether it’s preventing injuries, helping workers stay safe on long shifts or supporting their overall wellbeing, we know we can make a real difference,” he said.
“This passion for improving the health and safety of workers is at the core of our products and services, which are designed to ensure that workers are not only safe but also at their best, both mentally and physically.”
This feature also appears in the March–April issue of Safe to Work.